Are you looking for an agency that can ensure a professional welcome for your visitors, clients, and employees?

Today, the quality of your reception services is a key factor in enhancing your image. In the Lille metropolitan area, we offer reception services tailored to your needs. With hostesses trained in the requirements of corporate and event reception, we provide solutions tailored to your organization and your on-site challenges. Please feel free to contact our hostess agency in Lille: our experts will get back to you promptly.

Opening hours

Monday to Friday
9:00 a.m.–12:00 p.m. / 2:00 p.m.–6:00 p.m.

Contact

27b Allée Lavoisier
, Villeneuve d'Ascq

A wide service area around Lille

To meet your needs, our Onet Reception office deploys teams of hostesses and hosts across a wide area in the Hauts-de-France region, with a high level of commitment and dedication. We operate in the heart of the region’s major economic and service hubs: Lille, Villeneuve-d’Ascq, Euralille, La Madeleine, Marcq-en-Barœul, Eslettes, Wasquehal, as well as Roubaix and Tourcoing. This local presence allows us to quickly deploy staff tailored to your specific requirements, while ensuring availability and dedication on a daily basis.

Reception services tailored to businesses in the Lille metropolitan area

Our receptionist agency in Lille offers customizedcorporate reception services tailored to the region’s various economic sectors.

Do you want to provide reception services tailored to your business needs, regardless of your industry? To address these challenges in the Hauts-de-France region, our Onet Reception office offers flexible solutions staffed by receptionists trained for every type of environment. Our services cover the full range of professional reception needs, from the service sector to healthcare, including sensitive and industrial environments, as well as the transportation and logistics sectors.

Tertiary Sector and Services

  • Personalized On-Site Reception and Visitor Badge Management
  • Multilingual switchboard and call screening
  • Management of Incoming and Outgoing Mail with Traceability
  • Guiding visitors and accompanying them through the facilities
  • Management of Meeting Rooms and Common Areas

Health and Medical Facilities

  • Welcoming patients and supporting them throughout their care journey
  • Administrative Management of Admissions and Appointments
  • Hotline and Emergency Management
  • Coordination with medical and paramedical services

Sensitive and industrial environments

  • Reception and Access Control at Sensitive Sites
  • Workflow Management and Coordination of External Stakeholders
  • Compliance with security and confidentiality protocols
  • Coordination with on-site security teams

Transportation and Logistics

  • Reception and Guidance for Travelers at Train Stations and Airports
  • Baggage Handling and Connecting Flight Coordination
  • PHMR Support with Personalized Assistance
  • Information on schedules and available services
  • Coordination with operational teams

                           

A trained and certified team

To meet your needs, we carefully select and train our hostesses and hosts in customer service. Through ongoing training, we ensure that their skills remain aligned with your evolving expectations and business environments.

To ensure a consistent level of service, we rely on NF Services certification, which guides every stage of our services, from candidate selection to the quality of customer service provided on-site. With an office in Villeneuve-d’Ascq as well, we guarantee optimal proximity and responsiveness throughout the metropolitan area.

Our agency’s experience in providing host and hostess services allows us to design reception solutions tailored to your business and the image you wish to project.

A team that's always there to listen, and a committed partner who responds quickly

Certifications

Need a customized quote?

Our team is ready to listen to you and offer you customized solutions tailored to your needs.

Our experts will visit your site to study the structures, installations and various constraints, and draw up a quotation that's as close as possible to your expectations!

Nearest facilities

Onet Reception

Onet Reception

Saint-Martin-du-vivier

Monday to Friday
From 8 a.m. to 12 p.m. and from 2 p.m. to 5 p.m.

About 191.79 km

Onet Reception Ile de France

Onet Reception Ile de France

Maisons-Alfort

Monday to Friday
From 8 a.m. to 12 p.m. and from 2 p.m. to 5 p.m.

About 210.45 km

Onet Reception

Onet Reception

Cesson-Sévigné

Monday through Friday
, 9:00 a.m.–12:00 p.m. / 2:00 p.m.–6:00 p.m.

About 443.16 km

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How to find us
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