Air&Rail: Intermodality at the passenger's service
For several months now, Onet Airport Services has been supporting Air France in implementing the Air&Rail offer at Paris-Charles de Gaulle airport. This "intermodal" solution enables passengers to make a continuous journey from Brussels station to one of Air France's 194 destinations - South Africa, Reunion or Brazil - via Paris CDG. This is achieved by combining the first part of the journey by train with the second leg by plane.
Our mission: to provide attentive service between train and plane
Our teams are mobilized to ensure that Air&Rail passengers have a smooth and serene journey when they connect at Paris CDG. Their role includes :
Trains arriving at CDG ;
- The secure transfer of their luggage to the injection mats.
- Welcoming passengers and directing them to the various terminals.
Trains from CDG :
- Welcome and check-in for international customers,
- Supporting customers with special needs
- Transfer baggage handling
Our aim is to ensure a smooth, safe and humane transition between modes of transport, in a complex but structured environment.
By facilitating connections between rail and air, we actively contribute to more responsible mobility and the continuous improvement of the passenger experience.
This activity illustrates our ability to support our customers with innovative solutions and to meet the challenges of a fast-changing sector. It also reinforces our commitment to giving meaning to our work, while contributing to the performance of our partners.
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