[Infographic] Onet Security satisfaction survey results
86%
of customers satisfied with the human security services provided by Onet Security. This is the result of the customer satisfaction survey conducted in 2025.
Regular measurement of satisfaction :
Onet is committed to a transparent and responsible relationship with its customers. As part of this commitment, we regularly measure customer satisfaction, as demonstrated by the latest survey conducted by Onet Security. The aim of these surveys is to assess the level of satisfaction of our customers, toidentify the strengths to be maintained and to target our areas for improvement.
Things to remember :
- 89% are satisfied with our sales offers, particularly their technical relevance.
- More than 8 out of 10 customers are satisfied with the service, its follow-up and the quality of their relationship with Onet Security.
- Onet Security is perceived as an available, responsive company, whose agents' know-how is recognized by our customers.
- Each barometer is the subject of a concrete action plan to improve the least satisfactory points.
- Priority actions to meet their expectations even more effectively: communicate more on our innovations, further improve service control and optimize our reporting and monitoring documents.
DISCOVER THE SURVEY RESULTS IN INFOGRAPHIC
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