Cleaningetting of your hotel, a key of your commercial strategy
Onet is the partner of hotel establishments, aware of the importance of hygiene and cleanliness for their guests. their customers.
The cleanliness of your establishment is a strategic factor, essential for enhancing your brand image, maintaining the health of your visitors and contributing directly to your commercial success.
To meet the expectations of increasingly demanding customers, we have developed specific expertise adapted to mid-range and top-of-the-range establishments: 3, 4 and 5-star hotels and palaces.
Local management, operational flexibility, training dedicated to the premium hotel sector and CSR commitments are the essential solutions for achieving your customer satisfaction objectives on a daily basis.
Meticulous expertise designed for your business
Our housekeepers, team members and housekeepers benefit from specific training tailored to the demands of high-end hotels. As a true partner, we fully endorse your ambitions and objectives, with constant attention to detail.
Our areas of expertise
- Hotels
- Appart'hotels
- Hotel residences
Cleaning neat of rooms and private areas
- Cleanliness of rooms, sanitary facilities and bathrooms,
- Restocking amenities, mini-bars and coffee sets
- Window cleaning
- Waste management,Specific maintenance and premium services
- Meticulous care of noble materials (marble, precious woods)
- Production of carpet shampoo,
- Fabric care
- Setting up and clearing away breakfasts
- Diving work
- Thorough disinfection of common areas and surfaces
- Systematic disinfection of surfaces and contact areas
- Special attention to public spaces: lobbies, corridors, elevators, etc.
Our operational expertise at the service of your hotel performance
Regular quality controls
We deploy a rigorous quality control process to guarantee your establishment's complete satisfaction. This is based on regular self-controls, in-depth weekly checks, and our exclusive Blue Quality method.
Thanks to our dedicated mobile application, Onet Blue Quality, you benefit from effective monitoring of our hotel cleaning services, with real-time feedback and analysis of the data collected directly from your site.
Teams trained in the demands of the hotel industry
We have a team dedicated to ongoing training in the hotel industry, ensuring the constant quality of our services tailored to your establishment.
Our employees receive theoretical and practical training specific to the hotel sector, developing their skills to meet the high standards of health and safety expected by your establishment. These on-the-job training courses are complemented by our Onet Learn mobile application, which continuously broadcasts video modules on hotel-specific operating procedures.
Organized to meet your specific needs
In your sector, fill rates vary greatly from one week to the next and from one season to the next, which is why we guarantee you total flexibility, perfectly adapted to your business variations.
Our experts will work with you to create specifications that meet your needs, your budget and your specific requirements. Our network of 180 local agencies throughout France guarantees you the human resources, equipment and procedures to meet your requirements.
Technology and digitalization in the service of hygiene
Cobotics
We deploy innovative solutions by integrating cobotics into our hotel cleaning services. These robots intervene mainly in your common areas, guaranteeing regular and precise maintenance.
Thanks to this cutting-edge technology, we ensure strict compliance with hygiene rules and specific protocols in your public areas.
Property Management Systems
We also integrate high-performance digital solutions linked to your Property Management Systems (PMS), facilitating the day-to-day management of your rooms.
These tools give you real-time visibility of room status, optimize reservations and effectively manage the work of our teams.
Our CSR commitment at the heart of our services
We are committed to reconciling operational excellence and social responsibility by deploying concrete actions on a daily basis at your facility: