Home & Assistance PHMR
Special welcome and support for people with disabilities or reduced mobility
Because every visitor needs to be welcomed, and because some require special attention or an indispensable presence, our hosts and hostesses offer special assistance to those who need it. We have real expertise in transport (airport and station) and assistance for people with disabilities or reduced mobility .
Assistance, accompaniment, management of formalities and connections, baggage transport - the phmr assistant is there for every need. In addition to providing a warm welcome, we also take care of our passengers.
Moving from one end of the journey to the other
Pregnant women, senior citizens, people with motor, visual, hearing or mental handicaps: our reception agents provide these passengers with the assistance they need.
From a simple orientation aid to more extensive assistance, such as handling wheelchairs or lifting ramps, the PHMR assistant agent simplifies the journey from start to finish.
In 2019, more than 70,000 people with reduced mobility benefited from the services of our hostess agency.
The reception agent, a PHMR assistant, accompanies passengers to make their plane or train journey as comfortable as possible.
Our areas of expertise
- Railway environment
- Airport environment
Our special services
- Welcoming, guiding and supporting people
- Passenger transport
- Luggage handling
- Correspondence management
- Formalities management
More Onet
Our teams are at your disposal to study your customized reception service.
