[Infographic] Onet Logistique 2022 satisfaction survey results
of our customers are satisfied with the services provided by Onet Logistique. This is the result of a satisfaction survey conducted at the end of 2022.
Regular satisfaction measurement :
Onet is committed to a responsible and transparent relationship with its customers throughout the entire service life cycle. We regularly measure our customers' satisfaction, as demonstrated by this new survey carried out at the end of 2022. This survey enables us to toidentify our strengths and areas for improvement.
What you need to know from this study :
- 92% of customers are satisfied withOnet Logistique
- More particularly92% are satisfied with relations and services, and 87% with follow-up.
- Onet Logistique's customers consider it to be an expert, responsive company whose agents' know-how and interpersonal skills are unanimously recognized..
Each barometer is followed by an action plan designed to improve the areas for improvement identified by our customers. in our logistics outsourcing services. Priority actions to meet our customers' needs include greater communication on innovations, anticipation and advice, and improved price transparency.
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Our Onet Logistique experts are at your disposal to answer all your requests for information or quotes.