CleanConnect
The first pay-as-you-go cleanliness offer
At Onet Cleaning and Associated Services, we have been developing solutions for several years now, enabling us to constantly adapt our services to customer needs. To keep pace with new ways of working (telecommuting, coworking, Flex office), Onet has developed Clean Connect, the offer that is revolutionizing the cleaning business.
What is cleanliness in use?
Historically, the cleaning business has been based on a static model with a fixed organization, based on a frequency of intervention and a price per square meter.
With CleanConnect, this model becomes dynamic.
Our idea is simple: to combine the human element with advances in technology to respond even more precisely to our customers' needs. CleanConnect enables us to intervene at the right time, in the right place, while continuously improving the quality of our services delivered to end-users in real time .
More than just a cleaning solution, CleanConnect is a genuine new model for organizing our services.
What are the day-to-day benefits of this solution?
For our customers and users, we contribute to :
- increase their overall performance by offering a high-performance, user-friendly work environment with the desired level of quality
- enhance the comfort of site employees and end-users. The latter now find themselves at the heart of the cleaning process, involved by their very presence in services that have become personalized.
For our employees :
- More valued, autonomous and motivated, our employees work more closely with customers.
- By intervening at the right time in the right place, and when the customer needs it, our agents give even more meaning to their actions.
- Simpler, more efficient service management.
How does CleanConnect work?
At the start of the shift, the agent logs on to the CleanConnect application from a smartphone. He or she is given a list of tasks to be carried out in the zone to which he or she has been assigned. They can also use the application to report any anomalies during their shift.
In this way, site managers and team leaders can control the entire service from a dashboard, triggering cleaning actions remotely or modifying settings, which increases our responsiveness by anticipating our customers' needs.
On the technical side, the solution is based on three levels of data:
- predefined fixed data (surface areas, type of location, etc.),
- agile data derived in part from connected objects (flows, metering data, etc.)
- and finally those transmitted by manual addition.
In concrete terms, in a defined area, connected sensors collect information on visitor numbers, satisfaction levels and consumable stocks (soap, toilet paper, etc.). This information is immediately processed by algorithms, and transcribed onto smartphones in the form of roadmaps, which can be viewed directly by staff.
More broadly, the solution enables cleaning services to be optimized according to actual site usage and occupant needs, guaranteeing the desired quality at the right price.
Customer testimonial : CleanConnect solution at Coworking Startway
Relive the CleanConnect conference
Read the views of Xavier Baron - Sociology Researcher, Bernard Lacore - Senior Vice President Propreté Onet Cleaning and Associated Services and Foued Nekh - Facility Manager EMEA bioMérieux