Daytime working: a win-win partnership
Daytime working has social, economic and environmental benefits. We are convinced that this way of working can benefit everyone. As proof of this, more and more of our customers are also committed to this approach.
Why day work? Definition :
In general, cleaning services are provided on a staggered schedule, i.e. at the end of the day or very early in the morning. This is not conducive toa good work-lifebalance for cleaners. Daytime work means cleaning the premises at most during "office hours", when users of the premises are present.
This means you can coordinate the cleaning service with your own working hours. It's also a solution for companies looking for a cleaning partner tailored to their needs and requirements.
What are the benefits for customers and end-users?
Daytime cleaning services offer multiple advantages for both customers and employees. Firstly, working during the day gives greater visibility over the service provided, with optimal monitoring and feedback in real time.
It also generates customer satisfaction. Indeed, the responsiveness of our agents, who adapt to end-users' needs and workflows by dealing promptly with incidents , is greatly appreciated.
On the other hand, coactivity allowshumanizing relationships between stakeholders (agents, occupants, customers). According to the Ipsos X Onet study "7 out of 10 employees are more confident if they notice the presence of agents".. This approach creates a relationship of trust between the parties and contributes to agent loyalty and well-being and reduce absenteeism.
It also offers the opportunity to save energy - a major environmental challenge - and to better control costs. It is therefore in line with the CSR approach of your company.
Daytime working is a concrete benefit for office and head office cleaning. Ricoh France, which has adopted the daytime cleaning service, testifies to its benefits for all parties: cleaners and users of the premises.
Discover daytime work in pictures :
Maintain the hygiene and cleanliness of your environments and infrastructures
What are the benefits for cleaners?
Daytime work offers cleaners less disruptive working hours, in keeping with their personal and family lives. Daytime work gives meaning back to their job, with more social contact and avoids isolated night shifts, offering greater security for the cleaner. In conclusion, one of the greatest advantages is the high level of recognition and appreciation of the work performed. Indeed, as the service is provided in contact with the occupants, it fosters greater recognition of the agents' skills, expertise and know-how by the end-users.
How to set up daytime cleaning during office hours?
Onet can help you implement daytime working. This approach requires organization, so how do you set it up at your site?
- Presentation of the solution and validation by the client
- Explaining the process to agents
- Individual interviews with agents and identification of volunteers
- Training agents in the service attitudes to adopt (SBAM, behaviour, discretion, etc.) in the presence of occupants.
- Raising occupants' awareness of the benefits of daytime working
- Quarterly follow-up with agents, occupants and contractors (satisfaction survey, employee feedback, etc.).
- Feedback to the customer and annual follow-up for greater satisfaction
At Onet Propreté et Services, we're committed to meeting your needs and improving everyone's well-being. The cohabitation of users of the premises and cleaners provides a cleaning service tailored to your needs, while creating social ties. Daytime work is a concrete response to your CSR challenges, thanks to Onet Propreté et Services' proven process.
Do you have a need or a question?
Our experts Onet Cleaning and Associated Services are at your disposal to answer all your requests for information or quotes.