24 hours on the clock for Onet Airport Services teams!
Onet Airport Services provides full handling services, i.e., complete care of the aircraft on the ground, including guiding and moving the aircraft, loading and unloading baggage, passenger check-in and boarding, and more.
So it's only natural that airlines turn to Onet Airport Services to make their passengers' journeys as pleasant as possible.
A new challenge for Onet Airport Services
Andre Alves, Design Office Manager, looks back on a remarkable day during which our airport services experts assisted four airlines (Greek, Croatian, Montenegrin and Czech) to meet an exceptional demand at Lyon airport. The Onet Airport Services team pulled out all the stops to provide ground handling services and satisfy customer requests.
A responsive and motivated team
The Design Office manager underlined the motivation and commitment shown by the whole team, and warmly thanked each of its members: José ROS, station manager; Alice JAQUES, transit manager; Alexandre BERGER, Chafik BOUCHARBI, Marine BAILLY, Marine BARTHELET, supervisors and leaders; Sacha, Jessica, Ibtissam, Camille, Billel, Elym, Mohamed, Abdelkader, Sami and Sylvain, the agents.
Thanks to everyone's hard work and responsiveness, they were able to ensure customer satisfaction and consolidate possible future collaborations with these airlines, who were able to test our responsiveness and the quality of our services.
He also emphasized the values of the Onet Group: listening, respect and boldness.

We were daring enough to take on thesupport of 4 different companies in less than 24 hours, with all that that implies in terms of implementation, and to have the congratulations of our customers is just magic! What we've done is build our future, and I can tell you that I've come away from a day like this even more confident about the future.
Andre Alves, Design Office Manager
Well done to all our station agents, who remain mobilized to respond to all requests, whether one-off or recurring.
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