Onet Cleaning and Associated Services A Committed Partner Dedicated to Creating an Exemplary Living Environment in the Lyon Metropolitan Area
With Onet Cleaning and Associated Services, the Lyon Metropolitan Area benefits from a comprehensive, well-structured, efficient, and environmentally conscious cleaning program. This program is designed to sustainably improve residents’ quality of life and meet the needs of a constantly evolving region.
The Onet Cleaning and Associated Services Métropole branch, led by Florian Rebaud, employs 130 workers specializing in street cleaning as part of the GGN (Comprehensive Cleaning Management) contract for the Mermoz neighborhood in Lyon.
A demanding task that relies on precise coordination
The Metropolis’s expectations go far beyond mere technical execution. They aim to ensure that the service directly contributes to the well-being of residents.
This requires an agile organization capable of constantly adapting its interventions to on-the-ground needs.
“Comprehensive cleaning management has been quite successful at so-called complex sites. What makes all the difference is the coordination of teams in the morning, the assessment of needs, and ensuring that cleaning tasks are carried out in the right place at the right time—which allows us to optimize and streamline operations, resulting in quite exceptional results in this type of sector.”
A close relationship with local businesses and residents
The quality of service also depends on a daily presence in the community and ongoing dialogue with residents. Community outreach workers play a key role in this process.
“Today, we have established a true partnership, thanks in large part to the work of our community-based supervisors. This allows us to take action in the right place at the right time, based not only on feedback from local residents but also on information provided by our staff.”
"Starting at 6:30 a.m., the team leader arrives at the GGN sector in Mermoz and assesses the cleanliness level as well as the need for action. Then, at the team leader’s request, the staff members carry out their duties in specific sectors."
Two complementary approaches
To ensure a high level of cleanliness, two types of measures are implemented simultaneously:
- Mechanized cleaning, performed using a sweeper.
- Manual cleaning, performed by staff members.
Their cart includes a shovel, a broom, and tongs for picking up trash (cans, litter, etc.), as well as a rake and a hoe. The broom is used for finishing touches, particularly in gutters. Leaf blowers are used, especially for collecting leaves. A vacuum-shredder also allows them to work efficiently near bakeries or outdoor seating areas while causing as little disruption as possible to business operations.
Services Provided by the Teams
- Mechanized Street Sweeping
- Manual scanning
- Waste Marking
- Leaf Blowing
- Weed Control
Bulky goods collection
Replacing the trash cans
Emergency response to secure a public space (accident)
Cleaning a Burned-Out Car
The Pride of Working Toward a Better Life Together
Whether they are employeesOnet Cleaning and Associated Services Grand Lyon Métropole, they all share the same sense of pride: contributing to a clean, pleasant environment that fosters social interaction. Their daily commitment helps residents reclaim public spaces.
“My daily work involves cleaning the streets so that everyone can get around safely—whether they’re cyclists, drivers, scooter riders, or pedestrians. I’m proud to help keep the city clean. It’s essential for ensuring a pleasant quality of life and allowing everyone to live in a clean and harmonious environment.”
“What matters most to me on the ground is the satisfaction of users and residents. I meet them every day, and it really is a pleasure to talk with them and see that they’ve reclaimed their neighborhood and can move about and stroll through streets that are clean every day.”
Cleanliness: A Fundamental Issue for Citizens
The positive feedback observed in the Lyon metropolitan area is part of a national trend. For several years now, Onet and Ipsos have been conducting a study on the impact of cleanliness in everyday settings, particularly in the workplace. The results show that the French are paying increasing attention to hygiene and cleanliness.
The COVID-19 pandemic has reinforced this perception:
- 94% of French people now consider cleaning staff to be essential to health and safety.
A valued role and presence
- 94% play a vital role in ensuring health and safety.
The example of Lyon Métropole perfectly illustrates the contribution that the teams at Onet Cleaning and Associated Services the quality of life of residents and users—a contribution of which they can be justifiably proud.
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