Baggage Logistics Management at a Hub
Commercial Aviation
An integrated, structured, and managed operation
people in the field
0
revenue
0
M€
flights processed daily across 11 hubs
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With more than 60 years of experience in ground handling services, tOnet Group has established itself as a leading provider at 11 French airports: (Paris-Charles de Gaulle Airport, Marseille Provence Airport, Lyon-Saint Exupéry Airport, Biarritz-Basque Country Airport, Toulouse-Blagnac Airport, Bordeaux-Mérignac Airport, Nantes Atlantique Airport, Limoges-Bellegarde Airport, Lyon-Bron Airport, Saint-Étienne-Loire Airport, Valence-Chabeuil Airport,). Our solutions covereall aspects of ground handling, such as the passage, thea track, and the traffic.
Our experience is concrete proof of our expertise in full-service handling.
- A comprehensive service offering: Since 1975, we have managed the entire value chain, from taxiing to the runway, including air traffic control and de-icing.
- Multi-airline agility: We work with airlines that have a variety of business models (Air France, Lufthansa, Swiss, SAS, EasyJet, Ryanair, etc.), demonstrating our ability to meet diverse and demanding operational standards.
The Flight + software was developed by Onet Airport Services to provide all stakeholders with a comprehensive solution for managing full-service handling operations. It integrates all available information to ensure optimal management and complete traceability of ground operations. It offers a transparent, real-time visualization interface and services provided and managed by Onet.
Launched in June 2025, the software enabled the tracking and execution of 6,000 flights in 2025.
More than just software that provides our teams and clients with a comprehensive overview of operations, Flight+ centralizes all the data needed to manage a mission—from preliminary scheduling information to performance metrics, including the allocation of personnel and equipment, training oversight, and real-time tracking of key mission elements.
Our approach has a clear goal: to ensure flight safety—“Zero Aircraft Collisions”—for both people and infrastructure.
Passenger Experience
Smooth, compliant, and service-quality-focused management
Operations dlisted of transition are now at the heart of several major challenges: traffic spikes, that are constantly changing, and complex of flight connections and irregularities.
Whether it's in Marseille, Lyon, or Toulouse, ourour teams provide on a daily basis :
- The erecording of passengers (baggage & documents) with regulatory checks,
- Boboarding and the handling of variouses ttypes of passengers (passengers with reduced mobility, families, VIPs),
- The ccoordination of connections and and reroutes,
- La gPassenger Flow passenger and theinformation to travelers,
- TheSupport for Minors (UM),
- The gProactive management of irregularities (IRROPS).
Our organization thus makes it possible ua smooth and safe, better real-time traffic management and a direct contribution to satisfaction and reputation of airlines, such as (Air Corsica, Corsair, Volotea, or even Eurowings).
Let's work together to create a seamless and reliable passenger experience
Runway and Traffic Operations
Operational Control and Safety at the Heart ofthe the affectede aircraft.
Runway operations, at the heart of airport operations, are subject to significant constraints: reduced turnaround times, coordination among multiple stakeholders, and high safety requirements.
Whether in Biarritz, Lyon, or Toulouse, our teams operate throughout the turnaround by:
- The gaircraft marshalling (marshalling)
- The pushback and the towing
- The " Load control ” according to the standards of airlines
- The ccoordination oft traffic and the monitoring of ground on the ground
- The mimplementation and the securing of the perimeter of theaircraft
- The gEquipment Management de track, with ainnovative GSE that is largely green
- The ccommunication with the cockpit and the field teams
This organization ensures controlled turnaround times, a proven operational safety, and the reliability of operations for companies such as: Corsair, Lufthansa, Swiss, Air France, oreven Volotea.
Let's work together to optimize your track performance and turnaround times
Supervision & Representation of airlines airlines
Manage the stopover and represent our clients' interests
An efficient stopover depends on more than just the proper execution of operations. It requires real-time management as well as a representation of the airline capable of coordinating all stakeholders at the airport.
Operational Oversight
Our teams provide:
- Real-time operational flight tracking,
- Coordination of operations transition, runway and baggage,
- Anticipating and Managing Operational Risks,
- Managing turnaround times and the key stages of a port call,
- Coordinating the various stakeholders to ensure the continuity of operations.
Airline Representation
At the same time, our teams are responsible for:
- A single point of contact between the airline, the airport, and partners,
- Monitoring compliance with company procedures,
- Coordination with airport authorities and service providers,
- Operational Reporting and Proactive Communication,
- Representing the company's interests throughout the stopover.
This organizational structure provides our customers with a unified view of their operations, shared oversight among all stakeholders, and seamless communication at every stage of the stopover. It facilitates rapid decision-making in the face of operational contingencies and contributes sustainably to operational continuity, service quality, and operational performance.
Let's establish a clear operational management framework tailored to your challenges
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